Mother, Nurture & Wild
Offerings from the heart to meet you exactly where you are
<a href='https://mothernurtureandwild.co.uk/mama-take-a-moment-for-yourself-this-winter-solstice/'>Mama, take a moment for yourself this... Winter Solstice</a>

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These long nights and short days are not for everyone. I used to find the lack of daylight almost suffocating. But over the past handful of years I’ve found a deep love for the darkest days of the year. I wonder now how I got there...
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Policies, Approaches & Privacy

Privacy Policy

Lisa Mabberley trading as
MOTHER, NURTURE & WILD
Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
1.  IMPORTANT INFORMATION AND WHO WE ARE
Purpose of this Privacy Policy
This Privacy Policy aims to give you information on how Mother, Nurture & Wild collects and processes your personal data through your use of this website and your interactions with us, including any data you may provide through this website when you sign up to our newsletter, sign up for our free or paid services or offerings, or take part in a competition.
 
This website is not intended for children and we do not knowingly collect data relating to children.
 
It is important that you read this Privacy Policy together with any other privacy policy or notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other policies or notices and is not intended to override them.
Controller
Mother, Nurture & Wild is the controller and responsible for your personal data (collectively referred to as “Mother, Nurture & Wild”, “we”, “us” or “our” in this Privacy Policy).
  
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Contact details
Mother, Nurture & Wild

Lisa Mabberley
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the Privacy Policy and your duty to inform us of changes
This version was last updated in May 2022.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
2.  THE DATA WE COLLECT ABOUT YOU  
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
 
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together in table 2 below:
Table 2
Identity data
includes first name, last name, username or similar identifier, title and gender
Contact data
includes billing address, delivery address, email address and telephone numbers
Financial data
includes bank account and payment card details
Transaction data
includes details about payments to and from you and other details of products and services you have purchased from us
Technical data
includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
Profile data
includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses
Usage data
includes information about how you use our website, products and services
Marketing and communications data
includes your preferences in receiving marketing from us and your communication preferences
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
 
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
3.  HOW IS YOUR PERSONAL DATA COLLECTED?  
We use different methods to collect data from and about you, as set out in table 3 below:
Table 3
Direct interactions
You may give us your Identity, Contact, Financial, Transaction, Profile and Marketing and Communications Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
apply for or purchase our products or services;
sign up for free services or offerings;
create an account on our website;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us some feedback.
Automated technologies or interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. Please see our Cookie Policy below for further details.
Third parties or publicly available sources
We may receive personal data about you from various third parties as set out below:
Technical Data from the following parties:
(a) analytics providers such as Google;
(b) advertising networks [such as Facebook or Instagram; and
(c) search information providers.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services [such as Paypal or Stripe.
4.  HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
 
where you have consented for us to do so;
where we need to perform the contract we are about to enter into or have entered into with you;
where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
where we need to comply with a legal or regulatory obligation.

See table 4 below to find out more about the types of lawful basis that we will rely on to process your personal data. 
Purposes for which we will use your personal data
We have set out below in table 4 descriptions of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
 
Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us via email at [insert email address] or via the Contact Us page [insert link to website contact page] on our website if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in table 4 below:
Table 3
Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest
To register you as a new customer.
(a) Identity
(b) Contact
Performance of a contract with you
To provide our free or paid services or offerings.
(a) Identity
(b) Contact
(c) Transaction
(d) Profile
(e) Usage
(f) Marketing and Communications
(a) Performance of a contract with you.
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
To process and deliver your order including:
(a) manage payments, fees and charges;
(b) collect and recover money owed to us.
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you.
(b) Necessary for our legitimate interests (to recover debts due to us).
To manage our relationship with you which will include:
(a) notifying you about changes to our Terms or Privacy Policy;
(b) asking you to leave a review or take a survey.
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you.
(b) Necessary to comply with a legal obligation.
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).
To enable you to partake in a prize draw, competition or complete a survey.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you.
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise).
(b) Necessary to comply with a legal obligation.
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products/services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy).
To make suggestions and recommendations to you about products/services that may be of interest to you.
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests (to develop our products/services and grow our business).
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
 
You will receive marketing communications from us if you have requested information from us or purchased products or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any company for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by: 

by following the opt-out or “unsubscribe” links on any marketing message sent to you; or 
by contacting us via email or via the Contact Us page on our website at any time.
 
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase,  product/service experience or other transactions.
 
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy, which is available below.
Facebook Pixel
Our website uses the Facebook Pixel as a tool to track the actions users take once they have viewed advertising content. We do not collect any personal data from this tool, though we may receive anonymised data from Facebook. Facebook may collect and process personal data from the tool for advertising purposes, and may connect the data with a visitor’s Facebook account. 

For more information on what Facebook does with the personal data it collects, please see Facebook’s Privacy Policy. 

To find out more information or to find out how to opt out of your personal data being used in this way, please visit http://www.aboutads.info/choices or http://www.youronlinechoices.eu 
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us via email or via the Contact Us page on our website.
 
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
 
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5.  DISCLOSURES OF YOUR PERSONAL DATA

Cookie Policy

Please read this Cookie Policy carefully as it contains important information on who we are and how we use cookies on our website. This Policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Who we are

This website is operated by Lisa Mabberley [trading as Mother, Nurture & Wild]. We are a coaching services and retreat hosting company.

Our website
This Cookie Policy relates to your use of our website, www.mothernurtureandwild.co.uk 

Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third party websites may also use cookies or similar technologies in accordance with their own separate polices. For privacy information relating to these other third party websites, please consult their policies as appropriate.
Cookies
A cookie is a small text file which is placed onto your device (for example, your computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

We may use the following cookies:
 
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical / performance cookies. These are cookies that allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that visitors are finding what they are looking for easily.

Functionality cookies. These are cookies that are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These are cookies that record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org
Consent to use cookies and changing settings
We will ask for your permission (“Consent”) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested. You can withdraw any consent to the use of cookies or manage any other cookie preferences. 
How to turn off all cookies and consequences of doing so
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org 
How to contact us
Please contact us if you have any questions about this Cookie Policy or the information we hold about you.

If you wish to contact us, please contact us via the Contact page on our website
Changes to this policy
This Policy was published in May 2022 and last updated in May 2022. We may change this Policy from time to time, when we do we will inform you via our website.
© 2024 Lisa Mabberley
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